Time for a digital clear out: keep Interchange working for everyone

When was the last time your service reviewed its Interchange pages? If it's been a while, now is a great opportunity to have a digital spring clean as we look to invest in a new intranet platform in coming months.

Keeping Interchange pages up to date is more than good housekeeping. It's an important part of good governance, effective records management and ensuring staff can easily find the information they need.

Outdated, duplicated or redundant content can make it harder for colleagues to access accurate information and increases the risk of using old guidance or documents.

A quick review of your service area can make a big difference. Consider:

Removing out-of-date documents and information
Deleting duplicate files and folders
Checking that links still work
Ensuring key guidance, forms and procedures are current
Reviewing content ownership and responsibilities

The council's document management policies and guidance set out best practice for managing information, including retaining only what is needed, keeping information accurate and ensuring content is easy to find and use.

By taking a little time to tidy up your area, you'll help improve the user experience for colleagues, support compliance with our information governance requirements and contribute to a more efficient and effective digital workplace.

If you're responsible for an Interchange page, please set aside some time over the coming weeks to review your content and make sure it's still relevant, accurate and useful.

A cleaner Interchange means less time searching and more time getting things done. It will also help when we come to move over to a new platfom.

interchange

Time for a digital clear out: keep Interchange working for everyone

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