ICT Servicedesk eForms

Select a button below to launch an eform to contact the ICT servicedesk.

Corporate user ICT servicedesk request         Schools user ICT servicedesk request

Our Guide to the ICT Servicedesk (PDF) details opening hours, information you should have when logging a call, priorities and agreement/action times.

Authorisation Forms

Access shared or user mailbox (PDF)

Create a shared mailbox (PDF)

Access a file, folder or network drive (PDF)

Password reset: to request access to a user account (PDF)

Request a user profile: creating an account for a new member of staff in your team (PDF)

Office move: to move ICT equipment (PDF)

ICT resource request: for requesting access to pool car or meeting room bookings (PDF)

Home Carer Mobile Email Account form.(PDF)

This form should be used to ask for Mobile Phone email account for Home Carers. Line Manager authorisation is required

IMPORTANT: Please note that hand-written signatures are no longer required from line managers, however completed forms must be sent from your line manager's Moray Council email account as proof of authorisation.

GoToMeeting: Online Meetings

ICT have made available GoToMeeting in order for staff to now HOST online web meetings. Further information can be found here: 

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