Dementia Awareness (Promoting Excellence - Informed Level)
To provide a basic knowledge and skills required by our staff that come into direct contact with members of the public.
This session will involve group discussion around scenarios from Promoting Excellence DVD.
Who should attend?
All Moray Council Staff who come into contact with members of the public. Particularly relevant to staff in a customer focussed environment eg access point staff; customer services; benefits and revenues, housing support; community centre staff and facilities staff.
Learning Outcomes
- Awareness of the signs and symptoms that may indicate a person has dementia
- Basic awareness of dementia
- Awareness of how to be alert and refer individuals to appropriate services