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M.Connect FAQs

All the latest information on M.Connect and Frequently Asked Questions can be found here

Bulky Bookings - Suspended Weeks

Due to new guidance issued by SEPA to all waste management teams. The waste team need to keep all waste domestic seating separate from other waste streams from uplift to disposal. Due to budget constraints there is no scope to staff another vehicle so adjustments are being made to Bulky collections and bin deliveries as follows:

Week 1 Bulkies Mon-Thursday, Friday - deliver trade & urgent bins
Week 2 Deliver bins all week

The number of bookings for Bulky uplifts will remain the same until the Waste team see how this new process works.

Bulky bookings have been suspended from 4th to 14th March. The new collection method will start week commencing 18th March (Week 1) as above, bulkies collected Mon-Thurs. Therefore when booking a bulky you will see that some weeks have been suspended, these are the weeks that no bulky uplifts will take place.

Any questions please contact your Seniors in the first instance.

M.Connect Drop in Sessions

Please see article here

21 February 2025 – Excess Charge Notice

Please see article here

19 February 2025 – Garden Waste Permits 2025/26

Please see article here

18 February 2025 – Dufftown Public Conveniences - closed due to vandalism

Due to vandalism within the ladies and gents toilets the facility has had to be closed for repairs.

This notice will be updated when the facillty has reopened.

We apologise for any inconvenience caused.

10 February 2025 – Excess Charge Notice

Please see article here

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