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M.Connect FAQs

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Bulky Bookings - Suspended Weeks

Due to new guidance issued by SEPA to all waste management teams. The waste team need to keep all waste domestic seating separate from other waste streams from uplift to disposal. Due to budget constraints there is no scope to staff another vehicle so adjustments are being made to Bulky collections and bin deliveries as follows:

Week 1 Bulkies Mon-Thursday, Friday - deliver trade & urgent bins
Week 2 Deliver bins all week

The number of bookings for Bulky uplifts will remain the same until the Waste team see how this new process works.

Bulky bookings have been suspended from 4th to 14th March. The new collection method will start week commencing 18th March (Week 1) as above, bulkies collected Mon-Thurs. Therefore when booking a bulky you will see that some weeks have been suspended, these are the weeks that no bulky uplifts will take place.

Any questions please contact your Seniors in the first instance.

11 November 2024 – Bus FB1

FB1 running about 15 minutes late due to a road closure near Darnaway.

8 November 2024 - ECN V69343

Please note the should the above excess charge notice be paid between now and close of business on Friday 22 November the charge is £60.00.

7 November 2024 - Extension to Repayment Period V70423

Please be advised that the above ECN can be paid at £60 up to 5pm on 21 November 2024. I have marked the database with this info.

4 November 2024 - Chanonry Recycling Centre Access

There are currently mobile works on Chanonry Road South affecting access to Chanonry Recycling Centre.

Please follow signed diversions via Chanonry Road North, Chanonry Street then Chanonry Road South.

4 November 2024 – Chanonry Passport

A passport was found on Saturday at Chanonry Recycling Centre in Elgin.

If anyone calls about this please raise a case to Waste with the customer details and let the Seniors know the Confirm Ref so we can get this back to them.

1 November 2024 - Excess Charge Notice V69536

Re the above ECN please accept the payment of £60.00 if this is paid by close of business on 13 November 2024.

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