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M.Connect FAQs

All the latest information on M.Connect and Frequently Asked Questions can be found here

Bulky Bookings - Suspended Weeks

Due to new guidance issued by SEPA to all waste management teams. The waste team need to keep all waste domestic seating separate from other waste streams from uplift to disposal. Due to budget constraints there is no scope to staff another vehicle so adjustments are being made to Bulky collections and bin deliveries as follows:

Week 1 Bulkies Mon-Thursday, Friday - deliver trade & urgent bins
Week 2 Deliver bins all week

The number of bookings for Bulky uplifts will remain the same until the Waste team see how this new process works.

Bulky bookings have been suspended from 4th to 14th March. The new collection method will start week commencing 18th March (Week 1) as above, bulkies collected Mon-Thurs. Therefore when booking a bulky you will see that some weeks have been suspended, these are the weeks that no bulky uplifts will take place.

Any questions please contact your Seniors in the first instance.

19 December 2024 - Excess Charge Notice

Please see article here

18 December 2024 – Script Update - Environmental Health - Private Water Misc. Sample Payments

There has been a small update to the Environmental Health - Private Water script.

The service will now be accepting payments for private water samples other than for short term let properties. This option has been included in the script as 'Misc. Water Sample Payment'. This will pertain mostly to house sales.

The option for 'House Sales' is noted in the eForm dropdown options. Please use the same reason and financial codes as that for STL (as noted in the script), when processing payments.

If there are any questions or issues, please contact your Senior in the first instance.

13 December 2024 – M.connect Festive Timetable

Please see article here

12 December 2024 - Festive Trade Waste Collections

Please see article here

04 December 2024 - Waste arrangements over the festive period

Please see article here

03 December 2024 - Roads Permit Mailbox Update

Please see article here

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