Colleague's Choice 2017
Colleague's Choice Award voting is now CLOSED
The nominees were:
St Gerardine School Staff
Over the past 2 years St Gerardine’s Primary School has undergone a huge refurbishment causing significant disruption on a day to day basis. The school team have worked exceptionally hard to drive school improvement forward & deliver a high level of service to pupils and parents during this period of adverse working conditions; showing commitment, exceptional flexibility and teamwork to get the job done.
Kenna volunteered to undertake the role of STEM Ambassador and over the last year has undertaken work with children of primary school age to teach them about the work the Council does with regards to flood management and building bridges. Kenna’s positive impact on the young people raised their awareness of flood risk, encouraged the young people to take an interest in their environment and promoted awareness of engineering opportunities within the council. Kenna used interesting and innovative methods to engage with the young people having undertaken a lot the preparatory work in her own time.
Colin demonstrated both care and empathy when dealing with a particularly difficult and sensitive customer situation. His high level of customer care was recognised as going the ‘extra mile’ and included discretionary effort on his part in achieving a way forward.
Colin has demonstrated an exceptionally high level of customer service, always going above and beyond in his role of Driver for the Dial M Bus Service. Colin has made a positive impact on his clients and supported them to retain their ability to live independently, combat loneliness and remain active in the community. His clients thought so much of him that he is referred to in a song that one of the groups made up at their Singing Exercise and Tea group. His thoughtful and caring approach to his job has made him stand out from the crowd.
Laura has been responsible for promoting STEM and Science in Primary Schools across Moray. Laura has been a mentor and role model to other teachers and been key in supporting the development of a programme for a larger network of Primary Science mentors that will continue to drive forward improvements in STEM and Science teaching across Moray. Laura‘s discretionary effort and commitment has supported the effective delivery of this programme.
Andrew has demonstrated excellent customer services skills to both internal and external customers alike, always applying extra effort, dedication and commitment to improve the service he gives. Andrew utilises his own experience and caring nature to bring invaluable insight to the work that is undertaken within the Commissioning and Performance service. Andrew has also recently been involved in a community event to support raising funds for a local charity and has volunteered for local community projects.
Margaret’s priority is to deliver a first class service to the pupils she supports in her role of Escort. Often supporting young people with additional support needs Margaret conducts herself with care and compassion. Margaret proactively works with colleagues, partners and parents to improve and ensure an effective and efficient service is delivered at all times. Margaret’s natural ability to care for others is also evident from her need to put others before herself, including situations outside work too. An example being the support she gave to other passengers when a bus she was travelling on broke down; she assisted an elderly gentlemen with a medical concern, gave out water to others and she helped entertain the children until alternative transport arrangements were provided.
In her role as a School Crossing Patroller, the quality of service Mary delivers is second to none. She is courteous and always cheery as she helps parents and children safely reach their destination. She is a mentor and role model to her colleagues and provides total flexibility to the service to ensure cover across Moray is provided. You can always rely on Mary to go beyond what is expected of her given her commitment to the job. Outside work, Mary volunteers giving talks to primary school children on how they can play a role in their own personal road safety and has a positive impact on young people.
As a Project Officer, Mhairi was responsible for the challenging and complex Electronic Document & Records Management System Project. Mhairi stepped in to take over the reins of this project when a vacancy arose; she quickly planned and delivered an effective way forward. Her strong management skills soon saw her efficiently reorganise and adapt the team and process to keep the project on target. Mhairi’s work has been referred to as an example of good project management practice by services, applying good discipline and governance. Mhairi demonstrates a high standard of work often in a pressurised environment.
This team was responsible for driving service improvement through the development and implementation of the Interchange. The Interchange has transformed the council’s intranet into a key corporate communications and engagement digital platform where employees and managers alike go to find and display business related information ranging from policies and procedures to service related information, perform various tasks as well as receive regular news and activity updates. This team demonstrated hard work and commitment in bringing this project from the development stage through to successful implementation.
Linda takes pride in seeing a job well done and is a dedicated member of the Business Support Team. Linda was responsible for co-ordinating all the administration to support for the recent Children Services inspections. She completed the work required with due diligence, ensuring that the council and Community Planning Partners administrative needs were anticipated and planned for accordingly. Linda invested much personal effort and time to ensure a smooth experience and avoid any issues for the inspectors.