Internal mail changes
To reduce costs and improve consistency, mail delivery across our sites is changing after 27 June 2025.
Sites currently receiving a 5-day a week service will now move to a 2-day a week service. This is in line with the averages across the rest of Moray.
A survey was issued in March to gather feedback from affected services. Most responses were positive, with a few concerns raised:
- Payroll and HR: Some sites rely on paper timesheets. Payroll have confirmed they will be supporting the transition to a more infrequent mail service and are investigating the opportunity to introduce digital timesheets in future.
- Invoices: Concerns about delays were addressed with Housing and Payments teams, who confirmed no major impact.
- Outgoing Mail: Sites were reminded they can send digital files to the mailroom for printing and posting, reducing reliance on physical mail.
What Happens Next
- The current mail schedule will continue until Friday 27 June.
- From Monday 30 June, all sites in the west of Moray will move to a twice-weekly mail service. All sites in the east will remain with the same number of collections.
- A new timetable, FAQ document, and pre-paid first-class envelopes will be provided to services impacted to help with the transition.
The mailroom will continue to monitor the new schedule and make improvements as paper use declines.
Any services unsure about the impact on them should raise the matter with their line manager in the first instance.