We have Gillian Mckay and Steven Stewart not in work today, therefore can you direct any calls to 01343 829000 or emails to DLO.Schedulers@moray.gov.uk.

Can you direct any calls for Rebekah Summers or Gillian Mckay to 01343 829000 as both are absent from work today – Wednesday 28 February 2024.

Can you direct any DLO calls for Rebekah or Gillian to 01343 829000 as both are absent today.

There is currently a problem with NEC Housing Live. ICT have been notified and they are working on it now. This should not affect scripts but may affect iWorld/Housing Online.

Please note ICT have now resolved this issue.

Please be advised that Gillian McKay is absent due to sickness today.

Therefore can you all direct any calls to 01343 829000 so they can be picked up by another member of the team.

Please be advised that there has been a script change for Latent Defect properties. When these types of cases are sent through via email from Fiona Geddes or Richard Sheerer the email will specify that its for a Latent Defect property.

Housing and Property are undertaking an electrical safety programme on all council properties throughout Moray using external contractors. A webpage has been set up to inform Council tenants of the details. This information will also be provided in letters from the contractors. Could all CS staff please refer to this webpage for information if a tenant calls for any clarification on contractors identification

Please be advised that Steven Stewart is still having some phone issues and will be unavailable from 14:00 this afternoon for ICT to take a look, please redirect any calls for Steven to the DLO, I will pop an update on here when he is back.

Gillian Mckay is off for the rest of the afternoon. Any calls for her can be directed to the main office.

Please see the below messages from Moray Handyperson Services:

Hello Moray Council repairs team,

We have clients contact us after phoning yourselves and I note we are recommended for jobs that we wouldn't do so I just wanted to share the below for your information. Could this get circulated within your repairs team please?

Our team of volunteers complete small DIY jobs to help disabled, elderly or otherwise vulnerable people to stay safe in their own homes, if they don't have family/friends/neighbours to help, or the resources to source/pay a Tradesperson.

We can help with small DIY tasks such as:

• Putting up shelves 

• Replacing light bulbs 

• Putting up curtain poles 

• Hanging curtains 

• Hang mirrors and pictures 

• Supply and install key safes (There is a cost attached to this service)

We do not carry out jobs that would require a qualified tradesperson, such as:

• Plumbing 

• Painting and decorating 

• Electricals 

• Gardening 

• Full house clearance/uplift items to the recycling centre 

• Building large furniture

Update 15:40: Stevens phone issues have now been resolved and he can now be contacted.

Please be advised that Steven Stewart will be unavailable from 14:00 this afternoon, please redirect any calls for Steven to the DLO.

Can all advisors please send any emergency calls for Steven to another member of the team until 1000 this morning please.