Corporate Services

Denise Whitworth, Acting Corporate Director (Corporate Services)

Denise Whitworth, Acting Corporate Director (Corporate Services)

Remit:

Overall management, development and delivery of Corporate Services encompassing finance, procurement, customer services, democratic services, legal, HR and ICT.

Responsible for:

Corporate Services

Reports to:

Chief Executive

Phil McDonald, Joint Acting Head of HR & ICT

Remit:

Responsible for the overall management, development and delivery of ICT.

Major tasks include:

Advisory and executive support: the provision of quality advice to the council, its committees and departments.

Policy, strategy and practice: the development and implementation of new and improved ICT policies including training and best practices across our services.

Representation responsibilities: representing our interests, as appropriate, to the Convention of Scottish Local Authorities and other external bodies.

Responsible for:

2 ICT Managers (Applications and Infrastructure)

Reports to:

Corporate Director (Corporate Services)

Alasdair McEachan, Head of Legal & Democratic Services

Remit:

Responsible for the leadership, management, performance and development of Legal and Democratic Services which includes teams handling property and contracts, litigation and licensing, committee services, registrars, elections, members support and corporate customer services.

Major tasks include:

Advisory and executive support: the provision of quality advice to the Council, its committees, elected members and officers; representation of our interests on relevant bodies and at relevant meetings; the statutory role of the Monitoring Officer under section 4 of the Local Government and Housing Act 1989, which carries the duty to ensure that no enactments, rules of law or codes of practice are breached nor is the council involved in maladministration or injustice as defined in the Local Government (Scotland) Act 1975. The role also involves a responsibility to promote and ensure observance of the Ethical Standards in Public Life (Scotland) Act 2000 and the Code of Conduct for Councillors under that Act.

Responsible for:

Legal Services: Property and Contracts, and Litigation and Licensing teams

Democratic Services: Committee Services; Registration Services; Members Support; Corporate Customer Services

Reports to:

Corporate Director (Corporate Services)

Lorraine Paisey, Head of Financial Services

Remit:

Responsible for the management, performance and development of Financial Services which includes accountancy, payments and procurement.

Responsible for:

Principal Accountants x3 and Payments Manager. She is also our Chief Financial Officer and holds section 95 responsibilities (Local Government (Scotland) Act 1973) for the conduct of all our financial affairs.

Reports to:

Corporate Director (Corporate Services)

Diane Beattie, Payments Manager

Service:

Corporate Services

Remit:

Management, development and delivery of payments section. Service responsible for employee payments (payroll, travel and subsistence expenses), members expenses, procurement, creditors, debtors, treasury management, banking services, insurance and support of the Financial Management System. and taxation (VAT, CIS and Landfill)

Responsible for:

Payments section (39.5 FTE, 43 staff)

Reports to:

Head of Financial Services

Eric Bell, Customer Services Manager

Service:

Corporate Services

Remit:

Responsible for development and operation of the telephone contact centre, access points and mail handling. Customer services is a key aspect of the changes being implemented by the council as part of the Designing Better Services Programme.

Responsible for:

Contact centre, access points and mail handling

Reports to:

Head of Legal & Democratic Services

Deborah Brands, Principal Accountant

Service:

Corporate Services

Remit:

Shared management, development and delivery of accountancy services. Specific responsibility to co-ordinate the Annual Accounts production. Financial advice and support to educational services, children and families and associated committees.

Responsible for:

Team of accountants, assistant accountants and technicians (16.8 FTE, 20 staff)

Reports to:

Head of Financial Services

Graham Cooper, ICT Infrastructure Manager

Service:

Corporate Services

Remit:

Management, development and support of the ICT Infrastructure for all Council services.  Specific responsibility for the ICT servicedesk, desktop, network and server teams.

Responsible for:

ICT Infrastructure team

Reports to:

Head of HR & ICT

Grant Cruickshank, Human Resources Manager

Service:

Corporate Services

Remit:

To provide and supervise a comprehensive personnel support and advisory service, including the development and implementation of local conditions of service, policies and good practice.  To contribute to our forward planning processes specifically in relation to staffing implications.

To contribute to and lead consultations with staff and trade unions on employment related matter and relevant organisational change situations.

Responsible for:

Senior HR Adviser, HR Advisers, Assistant HR Adviser, HR Assistant, administration team.

Reports to:

Head of HR & ICT

Margaret Forrest, Legal Services Manager (Litigation & Licensing)

Service:

Corporate Services

Remit:

Provides, manages and develops a Litigation, advice and support legal service to all departments that includes: child protection and permanence; mental health; adults with incapacity; adult support and protection; education law; housing law; employment law; human rights and equalities law; data protection and freedom of information; regulation of investigatory powers.

Litigation: pursuing and defending actions in various courts and tribunals on behalf of the Council including recovery of rent arrears and evictions relative to our housing and industrial property; anti-social behaviour orders; appointment of guardians for adults who no longer have capacity to act for themselves; planning/trading standards enforcement action; education appeals.

Manages, develops and oversees the delivery of the licensing service: liquor and gambling; civic licensing such as taxi and private hire cars and drivers, window cleaners, second-hand dealers, metal dealers, public entertainment; miscellaneous licensing relating to animals, performances and houses in multiple occupation. Manages and oversees administration of the Moray Licensing Board.

Responsible for:

Litigation and licensing team

Reports to:

Head of Legal & Democratic Services

Frances Garrow, Joint Acting Head of HR & ICT / Organisational Dev

Service:

Corporate Services

Remit:

Responsible for the overall management, development and delivery of HR. This includes:

  • Advisory and executive support: the provision of quality advice to the council, its committees and departments
  • Representation responsibilities: representing our interests, as appropriate, to the Convention of Scottish Local Authorities and other external bodies.

Responsible for taking the lead in planning, managing and overseeing the delivery of the Organisational Development service. This includes:

  • Corporate training
  • Social work and social care training
  • Workforce planning and development
  • Workforce policies and strategies
  • Employee engagement and workforce culture

Responsible for:

  • Senior Organisational Development Adviser
  • Senior HR Adviser
  • Employee Development Team

Reports to:

Corporate Director (Corporate Services)

Norma Matheson, Benefits Manager

Service:

Corporate Services

Remit:

Jointly responsible for the management, development and delivery of the revenues service with the Benefits Manager. The revenues section is responsible for the administration and payment of council tax benefit and housing benefit, benefit fraud detection, Scottish Welfare Fund, Discretionary Housing Payments, administration and enforcement of council tax, Non-Domestic Rates and community charges. The service provides customer services for these functions in the Elgin, Buckie, Forres and Keith offices as well as a home visiting service.

Responsible for:

Revenues Section (48 FTE, 51 staff)

Reports to:

Customer Services Manager

Dave McKay, ICT Applications Manager

Service:

Corporate Services

Remit:

Management of the corporate Information and Communications Technology applications team to develop, support and advise on the use of application systems within the council ensuring the business applications and website meet our operational needs and those of service users.

Responsible for:

ICT Project Leaders, Senior ICT Officers and ICT Officers

Reports to:

Head of HR & ICT

Deborah O'Shea, Principal Accountant

Service:

Corporate Services

Remit:

Shared management, development and delivery of accountancy services. Specific responsibility for training, financial regulations and authorisation updates and the Financial Management System (general ledger) for the section, co-ordinating the financial planning process and  budget monitoring to Policy and Resources Committee. Financial advice and support to health and social care, and housing and property services and associated committees.

Responsible for:

Team of accountants, assistant accountants and technicians (16.8 FTE, 20 staff)

Reports to:

Head of Financial Services

Moira Patrick, Democratic Services Manager

Service:

Corporate Services

Remit:

Brief, advise and support Chair and Committee members, organisation and management of matters relating to management of council business, enable the committee to function effectively in accordance with the rules laid down in standing orders. To manage and oversee the Moray Registration Service. To undertake the administration of and act as Depute Returning Officer at all parliamentary, referendum,  local government, European, community council and school board elections.

Responsible for:

Committee services, elections and registrars

Reports to:

Head of Legal & Democratic Services

Doug Reid, Health & Safety Manager

Service:

Corporate Services

Remit:

Our area of responsibility is mainly health and safety issues affecting staff, service users including school pupils and the general public who may be affected by what we do.

Responsible for the day to day running of the section and for ensuring the development of policies and procedures in line with legislative initiatives and statutory requirements.

Monitoring performance through reactive means such as the collation and analysis of accident and dangerous occurrence data.

Monitoring performance through proactive means such as carrying out audits and inspections.

Investigation of serious or potentially serious incidents.

Liaison with the enforcement authorities and other outside bodies on health and safety matters i.e. HSE, fire brigade, Care Commission, insurers etc.

Training managers and staff as required.

Main priorities are currently minimisation of health problems caused by stress, manual handling and chemical exposure. Implementation of safe driving at work, lone working, prevention of falls and introduction of contractor and construction safety procedures.

Responsible for:

2 x Health & Safety Advisors, 1 x Health & Safety Assessor

Reports to:

Head of HR & ICT

Aileen Scott, Legal Services Manager (Property & Contracts)

Service:

Corporate Services

Remit:

Property and contracts, provision of legal advice to the Council, its committees, members and officers. Provision of a comprehensive commercial and conveyancing service to the Council including involvement in relation to all aspects of conveyancing, industrial leasing, council house sales, planning advice including enforcement issues and appeals, environmental health and contaminated land advice, involvement in all aspects of the flood alleviation schemes, contracts, Trusts & Bequest Funds, rights of way, tree preservation orders, road bonds, Road Traffic Orders and community care. General legal involvement in corporate priorities for the Council.

Responsible for:

Property & Contracts team

Reports to:

Head of Legal & Democratic Services

Atholl Scott, Internal Audit Manager

Service:

Corporate Services

Remit:

  • Management, development and delivery of internal audit services
  • Supporting us in meeting our corporate governance objectives, in particular in relation to risk management and internal control
  • Supporting the work of the audit and performance review committee
  • Co-ordinating our participation in the National Fraud Initiative (NFI)

Responsible for:

Audit staff (3)

Reports to:

Corporate Director (Corporate Services)

James Taylor, Taxation Manager

Service:

Corporate Services

Remit:

Jointly responsible for the management, development and delivery of the revenues service with the Benefits Manager. The revenues section is responsible for the administration and payment of council tax benefit and housing benefit, benefit fraud detection, Scottish Welfare Fund, Discretionary Housing Payments, administration and enforcement of council tax, Non-Domestic Rates and community charges. The service provides customer services for these functions in the Elgin, Buckie, Forres and Keith offices as well as a home visiting service.

Responsible for:

Revenues Section (48 FTE, 51 staff)

Reports to:

Customer Services Manager

Paul Connor, Principal Accountant

Service:

Corporate Services

Remit:

Shared management, development and delivery of accountancy services.  Specific responsibility to asset management planning, financial advice for Community Asset Transfer and NESS energy from waste shared service. Financial advice and support to environmental services and associated committees

Responsible for:

Team of accountants, assistant accountants and technicians (16.8 FTE, 20 staff)

Reports to:

Head of Financial Services