Resolved: Schools Security Certificate Errors
04/09/2026
Updated as at 04/09/26 17:00
All outstanding issues have been resolved.
If you are still experiencing issues related to the security certificate errors, please contact the ICT Servicedesk.
Updated as at 04/09/26 10:00
ICT have resolved most of the residual issues. We are still working with a few schools to get the small number of remaining devices fully operational.
If you are still experiencing issues related to the security certificate errors, please contact the ICT Servicedesk.
Next Update 12:00 04/09/2026
Update as at 03/09/26 14:00
ICT have contacted all schools this morning and the majority of the devices are operating as expected. However, we are aware that there are some residual issues, and we are working to resolve these as soon as possible.
Please note that, in some instances, devices have required multiple restarts to resolve the problem.
If you continue to experience issues, please contact the ICT Servicedesk.
Next update: 09:30 04/09/2026
Update as at 03/09/26 10:00
The issues with the security certificates have now been resolved. Please note, you will need to restart devices for the changes to take effect.
If you continue to experience issues, please contact the ICT Servicedesk.
Next update: 14:00
Update as at Wednesday 02/09/26 18:15
ICT are aware that schools are experiencing a variety of security certificate error messages at the moment. We have investigated the problem and are working to resolve it as soon as possible.
We will provide a further update at 09:30 on Thursday 03/09/2026.