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HQ Campus Telephone System

05/09/2024

Maintenance Works on Thursday 5th September

British Telecom (BT) will be completing scheduled maintenance-based works on the HQ Campus telephone system on Thursday 5th September at approx. 5pm. These works will necessitate a system reboot on completion which will result in the telephone handsets performing a reset. As with the works completed by BT on 22nd August which resulted in a large volume of handsets being off-line, there is a possibility of a re-occurrence this time around. Should that reoccur ICT will ensure that the handsets are operational again asap.

NOTE: These works won’t affect the Council’s Contact Centre service.

Any queries or issues should be directed to the ICT Helpdesk via telephone number (01343) 563333 or email ict.servicedesk@moray.gov.uk.

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