Internet Access Issues – Moray Schools


The problems that were affecting internet access for some schools users last week, should now be resolved - all previously logged Servicedesk calls related to these issues have been closed.

It is possible that a small number of users may continue to experience disruption – some previously-available websites may remain inaccessible, and/or download of web-based content/files may be prohibited. 

Java-related error messages should be ignored and any ‘Java authentication’ dialogue boxes should be cancelled – the appearance of Java error messages and dialogue boxes should not prevent normal internet access.

Any users that remain affected should raise a new call with the ICT Servicedesk using the online form.

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