How Do I - Pool Cars

Set up a new employee on the pool car system?

As a line manager you have to authorise your new member of the team to access our pool cars. You should check the validity of the driver's licence before you send a request to, who will then action the application.

Book a pool car?

Booking a pool car is similar to arranging a meeting through Microsoft Outlook. Before you can book a pool car, you need to set up your calendar with the list of cars specific to your location. You can read a guide on how to set this up for Outlook 2010 (PDF).

Once you have set up your calendar you will be ready to book a pool car. View step-by-step instructions (PDF) - these can be stored on your PC or device for future reference.

Refuel a pool car?

Each vehicle is supplied with a refuelling key fob which allows the vehicle to be refuelled at the following sites:

Elgin: Ashgrove Depot, Ashgrove Road, IV30 1UU. Open 7.30am – 5pm, Monday to Friday.

Forres: Waterford Depot, Waterford Road, IV36 OTN. Open 24 hours, 7 days a week.

Keith: Bridge Street Depot, AB55 3HJ. Open 7.30am – 4pm, Monday to Friday.

Buckie: Freuchny Depot, Cunningholes, AB56 2DA. Open 7.30am – 4pm, Monday to Friday.

Read more about refueling pool cars, including maps of refueling depots.

Report a fault with a pool car?

Faults or damage to pool cars should be reported using this form. If it affects the safety of the car and you don’t believe it can be used until repaired, call 01343 557333 immediately.

View breakdown procedure (PDF)